Q. What is 1st Royalty Free?
A. 1st Royalty Free is a website with a growing database of premium quality creative landscape, environmental, wildlife and travel images for designers, art directors and image conscious professionals throughout the world.

Q. What is the advantage of royalty free images?
A. The royalty free image allows multi-use of the image, without restriction on use or reproduction (please see obscene exclusion and resale below - Terms & Conditions apply).

Q. I am already registered with 1st Royalty Free. Do I need to register again?
A. No, if you have already registered, your details will appear in the page header whenever you sign in.

Q. How can I contact 1st Royalty Free?
A. Click 'contact us' as shown in the top/bottom navigation bar.

Q. Is the information I submit secure?
A. We do not share, sell or divulge your personal information, including your e-mail address, with any other companies.

Q. What does royalty free mean?
A. Royalty free images are based solely on the customer and your requirements and not the specific use intended for the image. You are not required to pay any additional fees. Upon purchasing a royalty free image, you may use it multiple times for multiple projects without paying further fees. Royalty free images offer an alternative to right-managed imagery without loss of quality or creativity. Royalty free images provide a permanent solution whatever your budget, without restriction on use (please note that pornographic, defamatory, libelous, image resale or unlawful use of any image is prohibited) (Terms & Conditions apply). Please refer to Restrictions.

Q. How can I remove my name from 1st Royalty Free e-mail promotions list?
A. When you register, you have the option of informing us that you do not wish to receive e-mail notices from us. Alternatively, please reply to the e-mail you receive with the wording REMOVE ME FROM YOUR LISTING.
You may also e-mail us at any time by clicking the Contact us link and ask to be removed from the mailing list.

Q. How do I remove my name from the 1st Royalty Free "mail list"?
A. If you prefer not to receive promotions from 1st Royalty Free, please Contact us and request that your name and company be removed from our mail list. Please include your mailing address exactly as it appears on our mailing label.

Q. Which browsers are compatible with this site?
A. Windows platform: Internet Explorer 5. x and newer, Netscape 6.x and newer, Firefox

Mac platform: Internet Explorer 5.x and newer, Netscape 6.x and newer, Safari, Firefox

If you experience problems accessing certain areas, your system may be behind a corporate firewall which can make accessing secure servers difficult. If you encounter problems, contact your technical support staff.

Q. Does my browser need to accept cookies?
A. No, we work on sessions.

Q. Do I need to be able to make a secure connection to your site?
A. You can search for products without a secure connection. However, once you attempt to purchase any images from 1st Royalty Free the whole transaction is on a secure server, allowing you to undertake your transaction with complete security. (Please note that the prefix changes from http:// to https - this denotes that the server is a secure connection).

Q. What is your return policy?
A. If you need to return a purchase, you should e-mail Contact us within 14 days of the original purchase date. Only a valid reason for return will be accepted. Due to royalty considerations for our providers, purchases are considered final after 14 days.

Q. If I am having trouble with an image download what options do I have?
A. If you are experiencing difficulties when downloading an image, please refer to downloading instructions. If difficulties persist, please Contact us for assistance.